With its daily dose of drama, Ferndale has long held the title of catastrophe capital of New Zealand. Over 25 years, plenty of its residents have come and gone, often in increasingly calamitous ways. But, just when you think you've got Shortland Street pegged, along comes a character exit so shocking as to remain the stuff of legend.
On December 22, 1995, a truck ploughed into the Shortland Street clinic reception, causing the type of widespread chaos, injuries and characters' lives hanging in the balance that we've come to expect from the annual Christmas cliffhanger.
But that wasn't all. In the following episode, which screened on Christmas Day (and doubtless put more than a few downers on Christmas dinners) a much-loved cast member was struck down with next to no warning. Nurse Carmen Roberts (Theresa Healey) had survived the crash having apparently only received minor bruising. Discharged from the clinic, she returned home to spend Christmas with her partner Guy and baby daughter Tuesday, delighted by Guy's surprise marriage proposal. As the two prepared to celebrate with champagne, she collapsed from a brain haemorrhage which led to her death. A brutal double whammy of seasonal shock.
See Carmen's final scenes here: