James Blunt is often painted as one of the most divisive characters in music. You either hate him with every fibre in your body or you've loved him with a passion since 2004 when the former soldier went topless and shoeless in the snow in the video for his breakthrough smash hit, You're Beautiful.
But put that directly to the British singer-songwriter and you will get a short, sharp serve. "The divisiveness is completely exaggerated because I meet masses of people who say, 'I like some of your songs, but I don't feel massively strong about it'," he says. "There are lots of people in a much greyer area. It's amped up by media because these tag lines are easy to use."
Blunt's willingness to speak his mind is refreshing. It's what makes him such a hit on Twitter, where he frequently responds to "hate mail" with laugh-out-loud humour.
And he makes no secret of the fact that pleasing fans was the furthest from his mind when making his latest album Moon Landing, which brings him on tour to New Zealand next month.