Email vacuum
"Do businesses put email addresses on their websites for purely decorative purposes?" asks a Westmere reader. "In the past fortnight, I have emailed three firms (in three different lines of business) to inquire about stock availability and received neither acknowledgement nor reply. I used the email approach because I realise staff are under pressure that phone calls, if they don't get lost in "please hold" limboland, can add to. But if they provide an email address, perhaps they could check their inboxes occasionally."
Right name for the job ... aka nominative determinism
1. "When at school in the UK I had a teacher called Miss Persil (well known washing powder) who married and became Mrs Allbright."
2. "I was watching the weather segment on a regional TV channel in the UK and the presenter's name was Sarah Blizzard!"