A tricky spot. Photo / Dave Miller
In a tricky spot
"This is the result of an over-eager angler getting his wife to parking the car and trailer with not quite enough handbrake," writes Dave Miller. "He is very lucky the whole lot didn't end up in Lake Tarawera."
Still learning
Evellen writes: "It's
amazing that AT Hop know that your child has turned 16 (because you put their birth date in the profile), and then automatically change the charging to Adult without notification ... why does this not also a trigger an email/text to advise of the increase on that date. Is it that hard to have the software set up to correctly change the fees to Secondary? Now we have to take her Student ID card and AT Hop card to an outlet to prove that she is Year 12 and then request refunds (lots of work!) for all the travel she has done since January 27. You would think in today's world this would be simple and if you can automate the change to Adult why is it not changed to Secondary Student which is 16-19 years old as the default instead of a default to Adult?"
Peta-lent response
