Ellen DeGeneres' five-minute apology was "incredibly rehearsed" and "lacked remorse", a leading brand and reputation management expert has said.
The comedian kicked off season 18 of her talk show today by addressing the scandalous toxic workplace rumours that have plagued her for months.
"I learned that things happened here that never should have happened," Ellen said. "I take that very seriously and I want to say I am so sorry to the people who were affected.
"I know that I'm in a position of privilege and power and I realised that with that comes responsibility, and I take responsibility for what happens at my show."