The team found that as the Wi-Fi access improved, it had the effect of extending working hours through the laptops and smartphones carried by commuters.
Over half (54 per cent) of those surveyed using the Wi-Fi aboard the train were sending work emails.
This figure jumped to 60 per cent when faster Wi-Fi speeds were offered by the train operator.
According to the researchers, others used their 3G or 4G mobile data connections for the task.
Interviews with customers by the researchers revealed that internet access was as important for commuters as it was for business travellers.
Many respondents expressed how they consider their commute as time to "catch up" with work, before or after their traditional working day.
This transitional time also enabled people to "switch roles", for example from being a parent to an office worker.
Other commuters liked the "buffer" of being able to work when travelling.
Study co-author Dr Juliet Jain said mobile email access had caused a "blurring of boundaries" between work and home life – and this now applied to commutes.
"How do we count that time? Do workplace cultures need to change?" she asked.
Rather than providing flexibility, the study showed people were adding working hours on top of their scheduled time at the office.
"There's a real challenge in deciding what constitutes work," Dr Jain told a conference at the Royal Geographical Society in London.
Counting the journey as work could allow for more staggered commuter travel times, which would "ease commuter pressure on peak hours" travel, she said.
But the change would mean employers would want "more surveillance and accountability" for how employees were spending their commutes, she added.