Evaluating the pros and cons.
Nearly a year into working from home because of Covid-19 closures, each day seems exactly like the one before. I wake up at 7am, prep meals, help my son with online school, work alone in a makeshift office, exercise and finally drop into bed exhausted. Personal-professional boundaries — once difficult to manage — have been entirely erased. As many people in similar situations have noted, we aren't just working from home, or WFH, anymore. We are living at our jobs.
For some, this has led to greater productivity. I certainly feel that I'm getting more done: for work, with my family and around the house. What's more, I have greater flexibility to decide what to do when, whether that means answering emails in the evening or spending time with loved ones during the day. There's a reason that WFH was on the rise even before the pandemic, and now both organisations and individuals seem more comfortable with it than ever before. In September 2020 the Conference Board surveyed more than 330 human-resources executives at large US companies and reported that one-third expect 40per cent or more of their employees to work virtually past the spring of 2021, while 36 per cent say they are now willing to hire workers who are 100 per cent remote. But are we ready for that?
The downsides of prolonged WFH — monotony, social isolation, burnout — can't be ignored. According to one survey released in 2020, employees working apart from colleagues were most concerned about diminished collaboration and communication, increased loneliness and being unable to unplug. And studies show that what remote workers gain in efficiency and productivity, they lose in harder-to-measure benefits such as creativity, innovation, teamwork, trust and empathy.
Several new books aim to help us figure out this WFH reality — analysing the pros and cons, offering do's and don'ts, and making predictions about which changes we'll keep and which we'll jettison. How can we re-create positive real-world interactions and outcomes in mostly virtual settings? Can we reintroduce the office without succumbing to the same old inefficiencies and stressors? Or should we look to a future in which the workplace is more an idea than a location?