“High prices continue to drag down attitudes, particularly for those with lower incomes,” said Joanne Hsu, the survey’s director.
In the past week, several high-profile companies have cautioned about softening demand.
Jim Peters, chief financial officer of Whirlpool, the S&P 500 appliance maker, said on Thursday that consumers were “weary” and demand was particularly weak from “discretionary” buyers — people looking to upgrade their fridge or washing machine rather than replace something that was broken.
Shares in UPS, the delivery company often seen as a bellwether for the broader economy, dropped 12% on Tuesday after it missed analyst estimates and scaled back its forecasts for the rest of the year.
Several airlines said they had overestimated how strong demand would be in the second quarter.
And Lamb Weston, one of the biggest suppliers of potatoes to restaurants such as McDonald’s and Chick-fil-A, warned that falling demand had “accelerated” in recent months and would probably continue into its next fiscal year.
“Real-time data” suggests that “consumers are starting to slow down”, said Max Gokhman, a senior vice-president at Franklin Templeton Investment Solutions, citing “reports from consumer staples names or financials saying we see consumers shift to value-oriented goods...or lower-end consumers taking more loans and spending less”.
That could be welcome news for policymakers at the Federal Reserve as they prepare to meet in the coming week to discuss when to start lowering borrowing costs. A slowdown in consumer spending might make it easier to achieve their goal of returning inflation to 2%.
Austan Goolsbee, president of the Chicago Fed, told the Financial Times in early July, before the central bank’s blackout period ahead of its policy meeting, that some businesses had benefited from sharp upticks in sales during the pandemic and it was natural to see customers shift back towards pre-Covid trends.
“It’s very likely we’re going to go back to spending most of our money as consumers on services and, when that happens, the goods manufacturers are going to face a pinch,” he said. “You [can] see some of that [already] and [the likes of] apparel manufacturers and retail are having a tougher time.”
Allergic to high prices
Lisa Cook, a Fed governor, said last month that the return of discounting by stores such as Target and Walmart highlighted customers’ increasing unwillingness to tolerate the high price rises of recent years.
“Several national retailers have announced plans to lower prices on certain items and there is increasing evidence that higher-income shoppers are trading down to discount stores,” Cook said.
However, some companies reporting in recent days struck a cautiously positive note.
Colgate-Palmolive chief executive Noel Wallace said he was “watchful” of consumers in the US, where retailers have been cutting some prices to boost business, but he was generally positive on demand around the world.
On Friday Colgate-Palmolive reported sales volumes had increased 4.7% year-on-year in the second quarter and raised its performance forecast for the year.
Coca-Cola chief executive James Quincey told analysts there were “signs of pressure in various consumer segments across developed markets”, but also noted that sales of some more expensive products such as juices and mineral water were growing.
The company raised its sales forecast for the full year.
Written by: Nicholas Megaw and Gregory Meyer in New York, Colby Smith in Washington and Claire Jones in London.
© Financial Times