Young tech companies are upending the financial establishment. Photo / 123RF
Times are flush for young tech companies like Stripe and Coinbase, which are having a moment as they upend the financial establishment.
In 2009, Shamir Karkal and several colleagues struggled to raise money for a banking startup, Simple. Most of the 70 venture capital firms they met over the course of a year did not see the point of the idea, he said. The few that did thought it would fail.
By last year, things had changed. When Karkal set out to raise funding for his new financial technology startup, Sila, which makes regulatory compliance software, he garnered US$5 million in a few months with a fraction of the pitches. He said he was frustrated it did not happen even faster.
"I know folks in the space who raised rounds in less than one week," he said.
Sila is one of thousands of financial technology startups riding an investor frenzy driven by a growing realisation that Big Finance is ripe for a tech makeover. When the pandemic forced businesses to speed up their usage of digital tools, including e-commerce and online banking, the demand for what is known as fintech exploded.
Now startups with names like Blend, Brex and Dave that provide decidedly unglamorous banking, lending and payment processing offerings are hot tickets. That was punctuated this month when Stripe, a payments company, raised US$600 million in a financing that valued it at US$95 billion, the highest ever for a private startup in the United States.
Financial technology companies are also making a splash on the stock market. On March 23, Robinhood, a stock trading app popular with young adults, filed for an initial public offering. And Coinbase, a cryptocurrency startup, is scheduled to go public in the next few weeks in what could be a US$100 billion listing.
Even tiny financial startups that have not formally introduced their products — such as Zeller, which will offer banking services to businesses; and Sivo, which is building lending software — have raised millions of dollars and been valued at nine-digit sums.
In total, venture capital investors poured US$44.4 billion into financial technology startups last year, up from US$1.1 billion in 2009, according to PitchBook, which tracks private financings.
Many investors are making bold predictions that these startups will upend big banks, established credit card providers — and in some cases, the entire financial system.
"The banks are extremely vulnerable" because they have not kept up with what customers expect, said Mark Goldberg, an investor at the venture capital firm Index Ventures. He predicted US$1 trillion of market value could transfer from old guard financial institutions to tech companies over the next two decades.
"It's what Amazon did to offline retail," he said. "It's just playing out 10 years later in fintech right now."
The financial technology startups that are riding the boom run the gamut. They provide services including checking accounts, mortgages, insurance, investing, payment processing and cryptocurrencies.
Many are capitalising on people's long-simmering distrust of the big banks, especially after the 2008 financial crisis. Often, the startups offer slick and easy-to-use apps, no physical branches and low or no fees. And they are building on people's growing familiarity over the past decade with tech tools and digital payments, a shift that has accelerated in the pandemic.
Just as cheap cloud computing and smartphones once enabled a wave of new app startups, the financial technology sector has developed its own set of building blocks, allowing new companies to spring up faster.
One of the building-block companies is Stripe. Founded in 2010, Stripe started out by offering to process payments for small businesses and startups. By 2018, it was worth US$20 billion and had begun investing in other startups.
Stripe now processes hundreds of billions of dollars in payments a year, has expanded to larger customers including Salesforce and Booking.com, and has made more than 30 investments in other fintech startups.
"We are in a hypergrowth industry and within that, the company itself is experiencing hypergrowth," Dhivya Suryadevara, Stripe's chief financial officer, said in an interview.
Domm Holland, chief executive of Fast, an e-commerce checkout software startup, said Stripe sped up his company's progress. Customers who use Stripe to accept online payments can then use Fast's software for their checkout process.
"If Stripe didn't exist today, we would first have to build Stripe," Holland said. "That's a lot of work. They've already done that."
Last year, as Fast's business grew in the pandemic, investors began messaging Holland daily asking to invest in the company. "I have people LinkedIn messaging and emailing, just offering, 'Take US$5 million at any valuation you like,'" he said. "It is a bizarre world to live in."
He ended up raising US$102 million for Fast in January. Stripe was one of the main investors in the financing.
Other companies that play similar "building block" roles in the financial technology boom include Affirm, which offers lending and went public this year; Shopify, which enables e-commerce transactions; and Plaid, which helps apps connect with bank accounts.
"The infrastructure has gone to a whole other level," said CJ MacDonald, founder of Step, a debit card provider aimed at teenagers. Introduced in September, Step quickly reached 1 million customers, partly from endorsements from social media influencers like Charli D'Amelio.
In December, Step raised US$50 million in funding. The company was not looking for more money, MacDonald said. But investors started calling as soon as the app joined the top-downloaded finance app list shortly after it was released. The money came together in a matter of weeks, he said.
Investors are even clamouring to buy into broken deals. Plaid, which had agreed to sell itself to Visa for US$5.6 billion last year, saw the deal unravel in January after facing antitrust scrutiny. Now the fast-growing company is in talks with investors to raise funding at a valuation near US$15 billion, said two people with knowledge of the company who spoke on the condition they not be identified because the discussions are confidential. The Information earlier reported Plaid's funding talks.
Sheel Mohnot, an investor at Better Tomorrow Ventures, said Plaid's sale price to Visa was viewed as "so amazing" at the time. But now, with multiple fintech companies approaching US$100 billion valuations, it looks low.
Some caution that the excitement has gotten far ahead of reality.
Robert Le, an analyst at PitchBook, pointed to the valuation of Affirm, which has a market capitalisation of US$20 billion, or roughly 40 times its annual revenue. That is significantly higher than the value that investors typically assign to blue-chip financial services companies. American Express, for example, trades at just three times its annual revenue.
"I think it's a little irrational," Le said. "Over the long haul, some of these companies will have to come down."
Some of the startups have already hit growing pains. Chime, a banking startup, had a series of outages in 2019, leaving millions of customers with no access to their money for hours. Some Coinbase customers have said they were locked out of their accounts or experienced thefts of their money. And Robinhood faces nearly 50 lawsuits and multiple regulatory investigations after it halted trading for some stocks during a frenzy in "meme" stocks in January.
Leigh Drogen, chief executive of Estimize, an investment data startup, said the hiccups, high valuations and irrational behaviours have not canceled out all the progress in fintech.
"There are a lot of very, very real things, and then there's some insanity," he said. "That happens in every boom."
Written by: Erin Griffith
Photographs by: Ricardo Nagaoka
© 2021 THE NEW YORK TIMES
Westpac's conduct affected a total of 24,621 customers.