A large-scale glitch led to users being unable to post or view pictures and videos on Facebook, WhatsApp and Instagram on Thursday.
The apparent outage crippled the image-sending capacities of all three apps, though Facebook and WhatsApp seemed to be affected more than Instagram, the Telegraph reported.
It also revealed some of Facebook's hidden wiring and exposed the extent of its AI scanning of images, as users saw pictures replaced by automatically generated text describing their contents.
The text was introduced by Facebook in 2016 to help blind users navigate the service, but is normally only accessible using screen reader software.
"We're aware that some people are having trouble uploading or sending images, videos and other files on our apps. We're sorry for the trouble and are working to get thinks back to normal as quickly as possible," the company said.