In my last column we started looking at some of the core messages from Susan Cain's 'Quiet: the power of introverts in a world that won't stop talking' and I promised some more highlights.
As I do, Cain also has a major concern about open plan offices, most of which are unproductive. She highlights a study I profiled in my May 14th column - the Coding War Games. [My article: 'Open plan trend has gone too far' - read it for solutions from me as well as the experiences of the readers]
Here's more from Cain:
"A mountain of recent data on open-plan offices from many different industries corroborates the results of the Coding War Games."
These are the consequences she's observed, especially with introverts: