Imagine this in your office. Two staff members, one on $90,000 per year, the other at $50,000. Both work together and spend three full working weeks splitting first and last names apart manually from a huge Excel spread sheet.
What a pity. What a waste. If only they knew that the entire job could have been done in 10 seconds instead of two people working eight hour days over the course of three weeks. 10 seconds or three weeks. Which would you prefer? What a shame that neither had known about the simple Excel function 'Text to Columns'; asked other staff or thought to look in the help menu before they commenced such an onerous task.
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How do I know? They told me about it during an in-house software productivity workshop I ran for their company.
This is symptomatic of the saddest thing I see as a 'technology' business speaker and trainer. The vast gulf between what the everyday business tools people have in hand can do; and how people actually use these tools. So much time is needlessly wasted doing things on their computer manually one by one by one, when it should be and could be done many at once.