How do you feel when your emails go unanswered? Well, not just emails, but phone calls too? Goodness I HATE, HATE, HATE this. It's not just here or there, it is a horrendous problem in business today. Not receiving a response back from enquiries.
I know. I know. You can look at both sides of the coin. The volume and inundation of incoming communication to businesses and staff. Phone. Text messages, Emails. LinkedIn messages. Facebook, Twitter (if you'd like to include them too for incoming enquiries).
You can blame it perhaps on the volume of work that people have to cover today; mixed in with out of action (to respond) time like meetings.
Is it the volume of spam? Of unsolicited 'marketing' emails? Newsletters that are anything but? They're really just 'me, me, me' of businesses without value. CC's up the tush.
This is the dilemma faced when a genuine enquiry is made to a company. One solicited (from the invitation on the website to contact us), to the unsolicited but beneficial such as looking for a new business partner, purchase, fact finding.