Sky Television won't abandon its online streaming service despite the high profile problems during Tuesday's NBA match between Steven Adams' Oklahoma Thunder and the Golden State Warriors.
Company chief John Fellet told Newstalk ZB's Mike Hosking Breakfast this morning that Sky Go was used by a fraction of subscribers, but makes up the majority of the complaints he receives.
"It's 1 per cent of our viewership and 99 per cent of my social media comments so it would be an easy solution to just say 'okay we're not doing it anymore.' But, when we interview subscribers they say its the thing they like best about Sky," Fellet said.
Fellet said Tuesday's problem was not due to a surge of users trying to access the service, but was caused by a database failure.
