A much-touted feature of Samsung's next smartphone isn't going to work as advertised when the Galaxy S8 and Galaxy S8+ launches on April 21. Samsung said it is delaying the launch of voice-command capabilities for its Bixby voice assistant in English, according to a report in the Wall Street Journal.
While some of Bixby's features work, the report said, Bixby -- Samsung's answer to Apple's Siri -- won't be able to respond to any user voice commands, perhaps until as late as May. The Korean-language version of Bixby will have all of its features at launch, the Journal report said. Samsung did not immediately respond to a request for comment.
Samsung touted Bixby as a centerpiece of its new phone during its March launch event for the Galaxy S8 and Galaxy S8+. They are Samnsung's first major smartphones to go on sale since the disastrous recall of the exploding Galaxy Note 7 last year. Analysts said the introduction of Bixby indicated that Samsung was maturing as a company, and was trying to go toe-to-toe with Apple by offering strong software and hardware. The delay indicates that Samsung's ability to deliver on both may still be a work-in-progress, Edison Investment Research analyst Richard Windsor said in an investor's note Wednesday
"Bixby falls even before its first hurdle," Windsor said. "Samsung's delay in the roll-out of Bixby is a strong indication of just how far behind Samsung is when it comes to artificial intelligence."
Samsung customers who pick up the new phones won't be completely without a bot for barking orders. The phones will ship with Google Assistant, which is part of the Android operating system and boasts some of the same features as Bixby, such as helping users search for and order things like movie tickets and restaurant reservations. Some analysts said that many Galaxy users may have opted to depend on Google Assistant anyway, as it was more well-known.