The world's biggest smartphone maker, Samsung, will have to throw a lot of innovation and previously unseen features into its comeback phone this week to win back customers and keep Apple at bay, telecommunications experts warned.
The South Korean tech giant is due to launch a new flagship smartphone in New York on Thursday morning - the first model since its disastrous Galaxy Note 7 phone that was recalled twice for bursting into flames.
While the unprecedented worldwide recalls were said to cost Samsung more than $US5 billion (NZ$6.6 billion), the company could lose even more if it fails to dazzle consumers with its Galaxy S8 smartphone this week.
Reuters reports Samsung plans to sell refurbished versions of the Galaxy Note 7 amid the burning battery scandal.
Forrester vice-president Thomas Husson said Samsung lost "prestige and consumer trust with the debacle of the Galaxy Note 7" and needed to deliver a feature-packed and reliable alternative or face losing more customers to rivals like Apple.