Armchair spectators wanting to upgrade their Sky package to high definition content for the Rugby World Cup will have to wait until well into the tournament as the company does not have enough decoders.
Auckland man James Cook was shocked after being told he would have to wait until at least September 19 after ringing Sky this week for a HDi (high-definition) upgrade.
Mr Cook said his parents had just bought a new television so he suggested they replace their original Sky box with a new decoder so they could enjoy the start of the World Cup, on September 9, in HD.
When he called Sky on his parents' behalf the woman on the line was helpful, even suggesting they keep their old box so they could also enjoy Sky in another room.
"Then she goes, 'I'm just looking at when we can get this done and the next available date is September 19.