As Uber aggressively pushed into markets around the world, the ride-sharing service lobbied political leaders to relax labour and taxi laws, used a "kill switch" to thwart regulators and law enforcement, channelled money through Bermuda and other tax havens and considered portraying violence against its drivers as a way to gain public sympathy, according to a recent report.
The International Consortium of Investigative Journalists, a nonprofit network of investigative reporters, scoured internal Uber texts, emails, invoices and other documents to deliver what it called "an unprecedented look into the ways Uber defied taxi laws and upended workers' rights".
The documents were first leaked to the British newspaper The Guardian, which shared them with the consortium.
In a written statement, Uber spokesperson Jill Hazelbaker acknowledged "mistakes" in the past and said CEO Dara Khosrowshahi, hired in 2017, had been "tasked with transforming every aspect of how Uber operates ... When we say Uber is a different company today, we mean it literally: 90 per cent of current Uber employees joined after Dara became CEO."