KEY POINTS:
Accountants say the Inland Revenue Department is so overloaded with new initiatives such as KiwiSaver that other taxation work is getting put on the back burner.
The New Zealand Institute of Chartered Accountants says getting anything else done is becoming an uphill battle. Members are waiting between 15 minutes and half an hour on the phone, correspondence is slow, and queries go unanswered.
Have you had problems or delays with IRD recently? Here is the latest selection of Your Views:
