KEY POINTS:
New Zealand placed 24th in this year's Global Competitiveness Report produced by the World Economic Forum, unchanged from last year.
The US topped the survey followed by Switzerland.
New Zealand placed 24th in this year's Global Competitiveness Report produced by the World Economic Forum, unchanged from last year.
The US topped the survey followed by Switzerland.
Westpac's conduct affected a total of 24,621 customers.