"It is very hard to find a house here, especially in my situation. I can't rent a house by myself because it's too expensive so I have to share with other people.
"I have a child and if they have a party, it's so noisy. You can hear them having sex in the other room so you have to put the television on to block it out."
The woman earns about $250 a week working as a waitress and has to get help from Work and Income to pay the rent.
She said the contract for the current flat expires in two months, and she didn't know whether they would have to move out or if the rent would go up. She said she's had to find a new flat every year for the past four years.
But she didn't want to leave Queenstown because her daughter went to school there and had friends and support networks.
"It's our home," she said.
The woman and her daughter are among 420 households on the Queenstown Lakes Community Housing Trust's waiting list for assistance.
She is also on the Housing New Zealand list, and has made numerous real estate agents aware of her situation.
Some property owners have been inundated with requests for people seeking accommodation.
A landlord spoken to by the Herald said that his 10 properties were full "99 per cent of the time" since Airbnb gained traction in the past one to two years, with most property owners opting for the more lucrative option of short-term rentals through the online accommodation service rather than getting long-term tenants.
Like many landlords in the area, he said most of his rooms were twin-share, some were three to a room, and he had two large rooms which slept four.
One of his properties was once home to 18 people.
Clutha-Southland MP Todd Barclay said the situation in Queenstown was quite unique compared to anywhere else in New Zealand.
"We have a lot of transient workers requiring short-term accommodation while they are on working holidays; we have an increasing number of families moving into the area, hoping to base themselves here permanently for work and other opportunities; we have an increase in traditional rental stock transferring over to Airbnb," he said.
These challenges came as a result of the growth across all sectors in Queenstown.
"I am sympathetic towards people who find themselves without accommodation or in sub-standard conditions."
The Government and council were working to try to increase the housing stock, Barclay said.
The Special Housing Areas scheme had enabled more than 1000 new homes to be built in the short term, while a lot of other construction was underway.
"On the worker accommodation side, which in my view is the bigger problem, for the past 12 months I have been in close discussions with Building and Construction Minister Dr Nick Smith about the possibility of expediting the sale of the Wakatipu High School Gorge Rd site, once they have moved to their new site in 2018, in order to fast-track a worker accommodation project," Barclay said.
The MP gave credit to an increasing number of businesses, particularly a handful of larger employers, that were proactive trying to address the worker accommodation issue.
