Microsoft tested a four-day week in overworked Japan. This is what happened

Washington Post

4 Nov, 2019 08:00 PM4 mins to read

The four-day week delivered good results for Microsoft in Japan. Photo / 123RF

Microsoft launched a four-day workweek experiment earlier this year in one of the most unlikely places: Japan. But even in a country known for its culture of extreme overwork, the shorter week had a big boost on productivity, the company's business unit said in a post on its website.

The test run, which took place in August and gave employees five consecutive Fridays off, boosted sales per employee by 40 per cent compared to the same month a year earlier, according to the post. The number of pages printed in the office fell by 59 per cent, electricity consumption dropped 23 per cent, and 94 per cent of employees were satisfied with the program.

The month-long test was billed as being part of a "work life choice" strategy aimed at helping employees work more flexibly, and comes amid ongoing labour reforms throughout the country. Prime Minister Shinzo Abe has introduced caps on overtime hours and raised incomes on part-time and temporary workers as part of his labour practice reforms, which have been contentious at times.

Yet it is also the latest example of a growing global movement to experiment with the concept of a four-day workweek as tight labour market conditions continue, technology offers increased flexibility and reports proliferate that some workplaces have seen beneficial results from working four days and then being off for three.

In the United States, the burger chain Shake Shack said it was trying the idea. In the U.K., the four-day week has been backed by some of the biggest unions in Ireland and Britain, and the Labour Party commissioned a study on the idea. (It found that a cap on the length of the working week would be unrealistic.)

In New Zealand, a trusts and investment advisory firm called Perpetual Guardian started an 8-week trial across the company where employees worked 30 hours a week but were paid for 37.5 hours. It has since said the change will be permanent on an opt-in basis after reporting that job performance was maintained and staff stress levels and engagement both improved.

Some smaller companies that have tried the idea cheer its benefits, from greater work-life balance and more employee productivity. But they have also said it can lead to workers pushing the limits on long weekend scheduling and result in more pressure-filled days when people are on the job. Some observers have warned the push could cut workers' pay, hurt competitiveness and that a "nudge" toward reducing hours rather than legislating a cap is more desirable.

So far, according to a July report in The Washington Post, the idea has not gotten much traction from the American labour movement. At that time, The Post reported, none of the 2020 Democratic president candidates had embraced the four-day workweek, even though they have backed other ambitious ideas, such as universal basic income or a federal jobs guarantee.

At Microsoft Japan, the "Work Life Choice Challenge 2019 Summer" project gave employees special paid leave, closing offices for each Friday in August. The idea was to promote more efficient work in less time, urging workers to "work in a short time, take a rest, and learn well" to improve productivity and creativity, according to a translated version of a company post on its website.

The program urged employees to limit meetings to 30 minutes and "make full use of Microsoft's collaboration tool, Microsoft Teams," holding more informal chats or online meetings rather than face-to-face sit downs. Ninety-four per cent of employees said they were satisfied with the programme.

The website post said it will have another "Work Life Choice Challenge" in the winter, but will not give employees special paid leave. (Questions about plans for the program to a Microsoft spokesperson were not immediately returned.) Instead, it will encourage them to independently work more flexibly and utilize shorter meetings and collaboration tools, as well as use their paid vacations and year-end holidays.