Mark Zuckerberg, Meta founder and chief executive, warned the company faced "near-term challenges on revenue" but said "the fundamentals are there for a return to stronger revenue growth".
On a call with analysts, he doubled down on his biggest bets including developing a short-form video format to rival TikTok, business messaging, and the metaverse. He tried to reassure investors that investments in these areas would pay off in the long term.
"I appreciate the patience and I think that those who are patient and invest with us will end up being rewarded," he said, arguing that the company was doing "leading work" on the metaverse that would be "of historical importance".
Meta's disappointing earnings came amid a broader sell-off of big tech stocks. Shares of Google parent Alphabet fell more than 9 per cent on Wednesday after it reported an unexpectedly severe slowdown in its core search ads business, while Snap's stock plunged last week after it posted its slowest pace of growth since going public in 2017.
Meta, which expanded headcount rapidly during the pandemic, has faced investor scrutiny for spending heavily on Zuckerberg's vision of building a digital avatar-filled world known as the metaverse. Like other virtual and augmented reality projects Meta is working on, this is not expected to generate returns for many years.
Revenues from Reality Labs, its metaverse unit, nearly halved in the third quarter to US$285 million while losses were US$3.7b compared with US$2.6b a year ago. The company said it expected operating losses in the unit to "grow significantly year-over-year" in 2023.
"Meta is on shaky legs when it comes to the current state of its business," said Debra Aho Williamson, an analyst at Insider Intelligence. "Zuckerberg's decision to focus his company on the future promise of the metaverse took his attention away from the unfortunate realities of today."
The company estimated 2022 total expenses would be in the range of US$85b to US$87b, narrowing from its prior outlook of US$85b to US$88b. However, it anticipated 2023 expenses in the range of US$96b to US$101b despite recently seeking to cut costs and freeze most hiring.
The company said it was "making significant changes across the board to operate more efficiently" and had "increased scrutiny on all areas of operating expenses".
But it warned "these moves . . . will take time to play out" and that some attempts to find savings, like shrinking its office space as more employees work from home, would result in "incremental costs in the near term".
Zuckerberg told analysts that investment in its artificial intelligence capabilities contributed to a surge in capital expenditure, but that the technology would help boost views of its short-form video format, for example.
Analysts also raised concerns about mounting expenses. "Summing up how investors are feeling right now is that there are just too many experimental bets versus proven bets on the core," said Brent Thill, an analyst at Jefferies.
Written by: Hannah Murphy
© Financial Times