The Serious Fraud Office has ended its three-year contract with Wynyard a year early because the software could not deal with some of its accounting documents.
In July 2013, the security software developer announced the SFO had signed up to use its programmes, intended to make the law enforcement agency's investigations more efficient and effective. However, the SFO had technical issues with the software and stopped using it in the middle of last year.
A Wynyard spokeswoman said the software had been delivered on time and in budget, but in 2015 the SFO requested a "unique feature" in the product, a request that Wynyard could not meet.
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"As this product wasn't in our roadmap, we mutually decided to end the agreement two years in," the Wynyard spokeswoman said.