New Zealand Post is refusing to detail the financial position and start-up costs of Localist, the taxpayer-backed competitor to Yellow Pages that entered the directories market last June.
Spokesman John Tulloch said NZ Post was not required to give the financial position for its wholly owned subsidiary, which laid off staff at the start of the year.
Chief executive Blair Glubb said he expected Localist to break even at the end of this year and deliver a return on investment in three to five years.
He said Localist as a corporate entity was nearing its first birthday.
The firm was established by Sam Knowles, the former chief executive of Kiwibank, among a suite of business ventures.