Puerto Rico and the US Virgin Islands are still a mess after Hurricane Maria, with the official rescue and recovery efforts being criticised for being slow to bring basics like food, water, power and fuel - and telecommunications - to the disaster-struck population.
This despite the two being United States territories which in theory affords island nations and their inhabitants all the rights and privileges of mainland Americans.
Getting telecommunications up and running in a disaster area is a high-priority task, and US mobile telcos have deployed both cellsites on wheels (COWs) and larger base stations onboard trucks to re-establish service.
It's slow going though, and over four-fifths of all cell sites in Puerto Rico are still down, and 57 per cent are out of service in the US Virgin Islands. Many parts of both islands have no cellular service at all, two weeks after the hurricane.
So to kick the mobile service restoration effort into high gear, Google has been given an experimental licence to deploy its Project Loon broadband balloons to beam down 4G/ Long Term Evolution signals to the island from the stratosphere.