Can you pin a dollar value on a positive tweet or Facebook like? According to a new report from social data platform ShareThis, the answer is an emphatic yes.
Across all sharing platforms (Facebook, Twitter, Pinterest, Yelp, etc.), seeing a positive online share - a post on Facebook, for instance, by someone who loves Dove soap - corresponds to a 9.5 per cent increase in purchase intent.
On the flip side, encountering a negative online share or review - a post on Facebook by someone who absolutely hates Dove - can reduce a product's desirability by as much as 11 per cent.
How does that translate to the bottom line? ShareThis argues that when consumers see a positive share, recommendation or review online, that information increases their willingness to pay a higher price for the endorsed product.
ShareThis surveyed 6,000 people about their purchasing choices, asking about products in three price tiers: cars, consumer electronics and groceries.