Finance companies Budget Loans and Evolution Finance, together Budget Loans, have been fined $720,000 in the Auckland District Court on 125 charges under the Fair Trading Act, says the Commerce Commission.
They were also ordered to pay $53,000 emotional harm reparations to nine victims, and approximately $38,000 in refunds and credits to borrowers.
Over 6 years from 2009 until 2014 Budget Loans misrepresented its right to repossess goods, and recover interest and costs from borrowers. It also misrepresented amounts borrowers were required to pay under attachment orders and made misrepresentations about the benefits of refinancing existing loans, the commission said.
The commission's general counsel, competition and consumer Mary-Anne Borrowdale said: "The financial and emotional distress caused by this conduct to borrowers and their families should not be underestimated."
Eighty-three of the charges were for misrepresentations around repossession, including where there was no valid right to repossess a secured item of property, such as a vehicle or household goods, or where there was no outstanding loan balance to be paid.