A lot can be said about the positive impact a good manager can have on employees. Further, a manager that can lead employees through a crisis period and bring everyone out stronger is even more noteworthy.
Many managers were tested during major events over the past few years and the importance of having good leaders in management positions became all the more critical.
The importance of having good leaders is continually reinforced by research on employee engagement conducted by KenexaJRA. For the majority of organisations that survey with KenexaJRA, the item "I have confidence in the leadership of this organisation" comes up as a key driver of employee engagement.
One of the most important and commonly cited behaviours is precise and concise communication from leaders to employees. Another important behaviour is showing compassion. Leaders should also encourage employees to support one another.
A focus on encouraging these leadership behaviours would go a long way towards preparing organisations for any challenges.
