BERLIN (AP) Online retail giant eBay believes offering each shopper a unique store tailored to their personal tastes and interests is the future of the $10 trillion global commerce market.
But even as eBay asks users to tell them what they "love" so it can offer them what they "need," the California-based company insisted Monday that its customers' data is safe and won't be shared with anyone not even the U.S. National Security Agency.
"We don't share our customer data," said Devin Wenig, president of eBay Marketplaces. "We don't sell our customer data. We are incredibly protective of our customers' data."
Privacy watchdogs in Germany have expressed concern that the vast stores of customer information collected by online retailers such as eBay and Amazon are not sufficiently protected from eavesdropping.
According to eBay's privacy policy, the information that the company collects on its customers can include their physical address, credit card details, shopping habits, cell phone number, IP address, location and even scans of identity documents.