Apple customers are furious after the latest update to the operating software rendered their phones temporarily useless.
The company has been flooded with complaints when their phones were "bricked" after trying to install iOS 10.
The term "bricked" is used when phones cease to function and become as useful as a brick. While the problem is far from permanent, it has nevertheless annoyed customers who are reliant on their phones.
"We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability," Apple said in a statement.
"The problem was quickly resolved and we apologise to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help."