New Tourism New Zealand boss Stephen England-Hall says he's got a lot of learning and listening to do.
England-Hall has been chief executive of Loyalty New Zealand, which manages Fly Buys, for the past three years and is not going to be drawn on the big issues facing tourism.
He will start work at Tourism NZ in April and said he would discuss concerns about stressed tourist infrastructure and the organisation's 100% Pure pitch when he took up the job.
"From my point of view it's really all about listening and getting in touch with the industry and trying to understand what the challenges and concerns are. I think there is an opportunity to put my mark on it but you can't just jump in,'' said the 43-year-old.
England-Hall succeeds Kevin Bowler who resigned to take a job at Frucor. The top job at Tourism New Zealand attracted a salary of between $480,000 and $489,000 last year.