KEY POINTS:
A report from the Commerce Commission on the state of the telecommunications market shows little improvement for consumers.
The fourth set of quarterly figures compiled by the commission reveal costs for mobile and fixed-line phone services are still expensive when compared with New Zealand's OECD peers.
However, Vodafone spokesperson Paul Brislen said the company had broken into the "cheap half" on two out of three of the mobile categories.
"We're addressing a lot of the issues the commission has raised in the past," said Brislen.
The commission is critical of the "extraordinary number of restrictive conditions" attached to Vodafone's basic plans.
Telecom spokesperson Mark Watts said the statistics didn't reflect specials available to consumers via bundled packages of home phone, mobile and broadband services.
The commission warns "the results are indicative only and need to be interpreted with caution".
A flurry of specials has seen Telecom's competitors nibble away at its share of the fixed-line broadband market in the September quarter.
About 38,000 new customers signed up to broadband, but 60 per cent of those were with one of Telecom's competitors - an increase of 10 per cent on the previous quarter.
