A survey of Australian shoppers shows they received the best customer service from New Zealand-based company Pumpkin Patch.
The result came from a Roy Morgan research poll which involved nearly 16,000 Australian shoppers over 12 months between March 2014 and February 2015.
Pumpkin Patch rated the highest for customer satisfaction among clothing and sport stores in the latest survey at 92 per cent, followed by women's clothing company Suzanne Grae, which pulled out of New Zealand in 2013.
The positive results in the poll are likely to be welcomed by the company which has shed about 75 per cent of its value on the stock exchange over the past two years.
Twenty-nine stores were involved in the survey which is carried out mainly by researchers going door-to-door.