Amazon.com unveiled technology that will let shoppers grab groceries without having to scan and pay for them -- in one stroke eliminating the checkout line.
The company is testing the new system at what it's calling an Amazon Go store in Seattle, which will open to the public early next year. Customers will be able to scan their phones at the entrance using a new Amazon Go mobile app. Then the technology will track what items they pick up or even return to the shelves and add them to a virtual shopping cart in real time, according a video Amazon posted on YouTube. Once the customers exit the store, they'll be charged on their Amazon account automatically.
Amazon has been experimenting with the grocery business since 2007 when it started AmazonFresh in the Seattle area, where the company is based. The service offers doorstep delivery of a limited selection of groceries in 16 U.S. markets, including Los Angeles, New York and Boston as well as London.
Amazon is also building facilities that let shoppers pull in and pick up groceries ordered online. Now the company, which already operates a few brick-and-mortar book and college-campus stores, is testing a kind of convenience store.
"This is part of its efforts to do everything possible to make the Amazon name synonymous with retail, whether it's online or offline," said James Cakmak, an analyst at Monness Crespi Hardt & Co. "This is another test in figuring out what works and what doesn't in the retail environment."