Some of Samsung's new, almost US$2,000 (NZ$2970) folding phones appear to be breaking after just a couple of days.
Journalists who received the phones to review before the public launch said the Galaxy Fold screen started flickering and turning black before completely fizzling out. Two journalists said they removed a thin, protective layer from the screens that they thought was supposed to come off, but was meant to stay.
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Samsung Galaxy Fold: introducing the foldable phone
But reporters from The Verge and CNBC said they left that layer on and their screens still broke. A CNBC video shows the left side of the inside screen intermittently flashing, and the right side as unresponsive.
The phone was "completely unusable" after two days, CNBC reporter Todd Haselton wrote.