But she was unaware that the company's so-called dynamic, or "surge", pricing policy was in effect, meaning higher rates applied.
"It wasn't until I got the bill after I got home that I realised I'd just been charged $139," Skinner said. "I've never paid more than probably $70 for a taxi out to Titirangi..."
Dynamic pricing comes into effect when demand for drivers outstrips supply, and acts as an incentive for more drivers to stay on the road.
Skinner said the only indication she received that there may have been an additional charge was when "3-3" flashed up on her phone as she booked the ride.
"That means they're going to charge you three times the amount, but they don't make that clear.
"You try something for the first time thinking you're going to get a good deal and then to be charged three times what a normal taxi fare is. That's insane."
Another Uber customer complained on Facebook that the policy left her feeling "robbed".
Uber spokesman Caspar Nixon said customers received several warnings when dynamic pricing was in place.
"[Customers] are first of all shown before they actually make the request how much it is - whether it's 1.5, 1.8 or 2.2 times the normal amount. If they then hit the 'request a ride' button they are then required to manually input the exact surcharge amount.
"They're also able to get a fare estimate with the surge price included. It's a fully transparent process."
He said the company would not be reviewing the policy at this stage.
Uber refunded Skinner $34.
Consumer New Zealand said it had not received any complaints about the company's pricing policy.
Jessica Wilson, a researcher for the organisation, said the best thing to do was to ask the driver about cost before getting into an Uber car.
