Trustpower, which also offers gas, broadband and phone services, considers itself a "total package utility provider." It earlier reported a net profit of $92.7 million for the year ended March 31, down from $114 million a year earlier, excluding the Australian hydro business sold that year.
Underlying earnings fell 24 per cent to $103 million, reflecting the very strong generation inflows the firm enjoyed a year earlier.
Earnings before interest, tax, depreciation, amortisation and changes in financial instruments fell 9 per cent to $222 million. The firm had signalled an earnings range of $220-226 million in April.
The company will pay a 17 cent final dividend, unchanged from a year earlier, on June 14. It will also pay an unimputed special dividend of 15 cents the same date.
It has paid out 40 cents a share in special dividends since the sale of Green State Power in New South Wales to Meridian Energy last year.
Trustpower shares rose 2.6 per cent to $7.18, taking their gain this year to almost 18 per cent.
The company uses its 27 power stations around the country to help manage the price risk it faces on the wholesale purchases it makes to supply its 267,000 power users. It lost most of its generation development portfolio when its wind assets were split off into Tilt Renewables in October 2016.
Efficiency upgrades at its power stations increased its average annual production by about 50 GWh in the decade through 2016 and are projected to deliver a further 65 GWh out to 2025.
Hawksworth noted the 1,994 gigawatt-hours of power the firm generated in the past year were about 4 per cent above the long-run average, but still 11 per cent less than the year before. That saw generation earnings fall 13 per cent to $172 million.
The company received $125/MWh for its generation in the past year, up from $88 a year earlier and $52 in the 2017 financial year.
During the past year, Trustpower upgraded generators at the firm's Coleridge power station in Canterbury and at Matahina in the Bay of Plenty. It is now considering replacing part of one of the two 40 MW turbines at Matahina to generate more power during periods of low river flows.
Installing a 32 MW runner on one unit would reduce the site's already limited peaking capacity but would generate more during times of low flows. Matahina generates about 270 GWh annually and the change could add another 10.5 GWh of production.
Retail earnings rose 8 per cent to $64 million. Total utility accounts rose 1 per cent to 402,000, with increased gas and telecommunication customers more than offsetting a decline in power accounts.
The number of customers taking more than one service increased by 7 per cent to 107,000. About two-thirds of new customers are signing up for two or more services.
The company, which will this year start offering mobile and fixed-wireless broadband services through a partnership with Spark New Zealand, said its retail gross margin climbed to $156 million from $148 million the year before.
"This rise is well in excess of the increase in utility accounts, validating Trustpower's view that the new category of bundled energy/telco is more profitable than either energy or telco alone," Hawksworth said.
"We now have 107,000 customers using two or more products. Customer retention levels in our bundled customers continue to remain higher than established energy retailers and is greater than levels reported by major telcos."
Trustpower had about 96,000 telecommunications connections at the end of March, 9,000 more than a year earlier.
It says data usage and fibre connections are continuing to grow as are customer expectations. Smaller suppliers are likely to struggle to invest in that quality of service while also maintaining an acceptable margin.
Trustpower noted it has been investing $3-5 million annually for the past five years building out a national fibre network with sufficient capacity and redundancy to meet rising demand.
The company, which has capacity rights on the Southern Cross and Hawaiki cables, has data storage in Australia and is now adding storage in data centres in San Jose and in Portland in the US to keep up with demand and provide additional redundancy. It will be in place in time for the Rugby World Cup in September.
"Without a dedicated carrier-grade network you cannot provide the level of service customers are demanding," Trustpower says.
Assuming average hydrology, the company is expecting ebitdaf of $205-225 million for the current financial year. That assumes telecom customers increase to about 103,000.
- BusinessDesk