The ERA found Mitchell had breached his duty of fidelity, but there had not been a valid restraint of trade agreement made between Nova and Mitchell.
Nova said its annualised loss for seven lost customers was $45,936, the loss for 81 customers re-signed on new, more competitive contracts was $471,306 and the loss for 237 customers that had gas prices lowered after being approached by NEL was $503,967.
Nova wanted the annual loss, totalling $1,021,209,  to be paid as damages for a projected ten years, at a final total around $4.5 million.
The ERA found the payment period should be changed to seven years, following an agreed upon formula that took into account relevant discount factors. The total amount would be reached between the two parties.
In addition to the damages, Mitchell was ordered to pay a penalty for breaches of his contractual obligations of $30,000 and NEL was penalised for 'aiding and abetting' the breaches and ordered to pay $50,000.