The community once again showed its cohesiveness by bringing flowers and cards into the building yesterday, she said.
"People really feel for the staff."
A new ATM next to the Ranfurly Hotel on Charlemont St, which Westpac customers can also use to deposit money, was scheduled to begin operation today.
Westpac digital educator Karyn Pettersen will be outside the machine next Monday from noon for a couple of hours to teach people how to use it.
She will be based at the Ranfurly i-Site building every Thursday from November 17 to teach locals how to use the ATM, deposit machine and online banking.
She will keep flexible hours depending on demand.
There will also be an internet-linked tablet based in the building to help Westpac customers access online banking.
It was "great" the bank was doing these things, Mrs Pont said.
"They're under no obligation to do anything."
Central Otago Mayor Tim Cadogan said it was great the community, the bank and the council had been able to work together to develop a solution.
"While the education service and an ATM may not equate to the full service having a branch offered, it needs to be remembered that Westpac remained in Ranfurly after other banks had left and that Westpac could have left without responding to the community concerns that were raised on the announcement that the branch was closing."
It is one of 19 New Zealand branches Westpac confirmed it would close in September.