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New Zealand's air navigation service Airways New Zealand has for the second time in five years picked up the prized Eagle Award from the International Air Transport Association.
The award honours airports and air navigation service providers who have demonstrated "outstanding performance in customer satisfaction, cost efficiency and continuous improvement". In announcing the award, IATA's director-general Giovanni Bisignani praised the cost efficiency and high service standards of Airways NZ.
"Airways NZ also has a good consultation process and its charges are reasonable. It has not increased its charges for the past 10 years."
Airways chief executive Ashley Smout described the award as recognition for continual efforts over many years to offer a safe and effective service to its airline customers.
"Airways considers the IATA Eagle Award to be the highest form of recognition we can aspire to, because it stands for excellence in what we strive to do each day, which is making our service to our airline customers safer, more efficient, and more effective."
