Singapore Airlines is carefully picking its battles as it faces increased competition from Middle Eastern carriers and budget airlines.
It wants to squeeze what it can from "every inch" of space in economy, is rolling out more premium economy seats but is not going to go head to head with other airlines in developing "super" first class.
Singapore Airlines' senior vice- president of product and service, Pee Teck Tan, said the airline was also introducing more automation on the ground - check-in kiosks and improving data bases.
"Pressure on yields is the main challenge, so it's a matter of how we can transform that cost structure that is lightweight and efficient."
One feature of the 42-year-old airline that's not going to change is the use of the "Singapore Girl" imagery in promotion around the world.