KEY POINTS:
An aviation publication has awarded Air New Zealand for having the world's best passenger service.
Air Transport World magazine says the national carrier has been innovative and consistently superior in providing outstanding quality passenger service at a fair price.
Spokesman Perry Flint says Air New Zealand's customer service staff are known for their warmth and cheeriness and they are empowered to go the extra mile for their passengers.
Air New Zealand Chief Executive Officer Rob Fyfe says the award is justified recognition for the hard work Air New Zealand staff have put in the over the last few years.
- NEWSTALK ZB
