Air New Zealand is adding extra charges to its booking process which will increase costs for every customer who pays for flights by credit, debit or charge card.
The card payment fees, effective from December 15, will see a $2 surcharge added to each one-way domestic flight, $5 added to each short-haul Tasman or Pacific Island flight and $10 to each long-haul flight. The airline, which has posted a notification of the upcoming charges on its website, says it is adding the charges "to recover the costs associated with credit, debit and charge card transactions".
Customers can avoid the fees by setting themselves up to pay through internet banking (known as POLi), by using Air NZ's airpoints dollars and travel cards, or by walking in to pay by cash or eftpos at an Air NZ Holidays store or travel agent.
The airline cited independently-owned BP service stations which began charging between 60 and 90 cents for credit card transactions in January. It also referred to the Alert Taxis website, which notes the company charges an extra 10 per cent on credit card transactions, and the police website which notes there is a 3 per cent "convenience fee" when paying infringement notices online.
Air NZ group general manager for Australasia Bruce Parton said: "The increasing cost of card payment processing has given us little choice but to follow the example of Qantas, Pacific Blue, Jetstar and others, in passing on the costs associated with card transactions.