Engine issues that have hit Air New Zealand Dreamliners could stretch for another year, forcing the airline to take new steps to get beyond what its boss says has been some ''ropy'' service.
The airline faces a $30 million to $40 million hit to its net profit in the current financial year as a result of leasing more planes and changing schedules on some long-haul routes to Taipei, which is about to start, Buenos Aires and Haneda in Japan.
Chief executive Christopher Luxon said the airline would take more ''assertive'' action to restore reliability.
During the last nine months tens of thousands of passengers have had flights cancelled, rescheduled or faced flying in different planes as a result of new safety requirements for Rolls-Royce Trent engines used on most of Air New Zealand's Boeing 787-9 aircraft.
Luxon told the Herald the fuel pipeline rupture last September and severe weather had been disruptive but it was the engine issue that had hit hardest.