
Jetstar staff get extra customer service training
Jetstar's New Zealand staff are being given extra training to deal with problems they face dealing with customers.
Jetstar's New Zealand staff are being given extra training to deal with problems they face dealing with customers.
Jetstar's regional operations could boost the economy of four centres it serves by about $40 million a year, according to Infometrics
Jetstar has appointed Daniel Banens as head of its New Zealand operation and he will succeed Grant Kerr who announced in August he was leaving.
New Zealanders get to airports early and spend close to $100 when they shop at duty free outlets
Air New Zealand is taking on Ireland's national carrier Aer Lingus ahead of tomorrow's rugby match.
Changes to flight times from Whangarei to Auckland return are disrupting commuters.
One of the world's biggest airlines is drastically cutting perks to compete with budget airlines - you'll even be charged for using overhead compartments.
Qantas has been flying to New Zealand for 76 years and is boosting capacity to meet a surge in demand.
Nasa astronaut Dan Barry makes a strong case for human power in a world where our transportation needs look increasing likely to be
BIG READ: Ed Sims has been in control at Airways for five years and has spent up on technology to cope with changes.
WATCH: Air New Zealand is extending an invitation to Americans for a post-election break in New Zealand.
Kiwis are less interested in travelling to the US despite the weakening of the greenback, while Americans are interested in one-way flights out.
Passengers travelling to and from Rotorua Airport are set to arrive at a fully refurbished terminal.
Virgin Australia Airlines (NZ) transferred all its assets, liabilities, rights and obligations to its parent, Australia's second-largest airline.
He motivates his staff through fear, thinks he deserves over 20 times the pay of his employees, and he needs an assistant.
Air New Zealand are creating 45 new jobs in Christchurch after landing an agreement with Honeywell Aerospace.
Competition on the Auckland-Hong Kong route will heat up with the arrival of Hong Kong Airlines later this week.
United Airlines says the All Blacks test in Chicago has been a boon for its service from Auckland.
From today Emirates will operate an all-A380 super jumbo fleet in New Zealand boosting capacity to 2500 seats a day.
Auckland International Airport chief executive Adrian Littlewood has defended the Australia-New Zealand Leadership Forum he co-chairs.
The number of slots for Chinese airlines has been boosted as a conference starts to discuss ways of coping with the influx of tourists.
WATCH: Inside the cockpit of the world's newest airliner - Cathay Pacific's $400 million A350.
The Airbus A350XWB is coming to Auckland and looks set to fly past the city centre.
AmEx is hoping to grab a bigger share of the credit card market with the launch of a new card offering the highest Airpoint dollar earn rate for purchases in NZ.
Qantas' new Dreamliner aircraft will feature new suites in business, new economy seats and a streamlined kangaroo on their tails.
Air New Zealand says direct flights to India would require a heavy fuel load.
New Zealand has reaped $14.5 billion from overseas visitors and a tourism group wants the government to reinvest more of the tax they pay.
Kiwi pilot Richard Smith describes what its like to fly an Emirates A380 superjumbo ahead of the aircraft flying regularly from Auckland to Dubai.
Air New Zealand is this morning offering hundreds of cheap seats to Taranaki.
American Airlines has launched a sale offering fares of less than $1100 with bonus flights around its network.