Rhoda Holmes, the former British Telecom alliance director at Clear Communications, has been appointed director of TelstraSaturn's customer operations.
Mrs Holmes takes charge of the second of two new groups created in a restructuring aimed at sharpening TelstraSaturn's customer focus.
Her responsibility for business and residential call centres, business support, installations and service repair is complemented by the sales and marketing team headed by former Saturn managing director Sean Wynne.
Clear director switches to Telstra
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