Thousands of Auckland ratepayers are waiting for their valuation objections to be processed and Auckland Council has lashed out at state-owned enterprise Quotable Value, accusing it of not doing its job by inspecting properties.
In response, a QV spokesman said the business is "unfortunately" unable to comment even though the council says 5200 ratepayers who objected to their latest valuations were left waiting.
Rhonwen Heath, council rates and development contributions manager and Fran Maguire, business improvement and projects manager, wrote to Mayor Phil Goff and councillors about the poor job QV had done and QV not conducting on-site visits as it is required to do.
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Completing the process of dealing with thousands of valuation objections was delayed as "a result of a breach of legislative and contractual requirements by our supplier, QV, discovered during quality assurance audits," Heath and Maguire wrote.