Andy Jack: Emergency plans create a safety net for travelling employees

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When travelling on business, it's reassuring to know you've got someone to call if there's an emergency. It's equally as important for employers to have necessary procedures in place to ensure employee safety and communication if an issue occurs.

There are numerous ways to increase the safety of travellers such as using designated booking channels, travel insurance and communication.

Designated booking channels might sound boring but they are the most effective tool when it comes to locating an employee quickly. If there is widespread travel disruption, time is often of the essence when it comes to locating your team and arranging alternative travel methods.

If the traveller has used an alternative booking channel or not shared their itinerary with their manager or travel team, it can be the difference between a few hours' delay and a few days.

Ensuring your company and travellers have appropriate travel insurance gives peace of mind and helps to create a safe environment for employees.

Just as important is the communication around what your insurance policy covers - particularly if employees need additional cover for one-off trips.

Communication makes it easier to contact employees in an emergency. Having an emergency process in place, incorporating roaming data into mobile plans and even ensuring there is internet access at accommodation bookings are simple yet effective tools to stay connected.

If travel to a remote destination is required, communicating with travel experts for specialised advice is especially important. They can assist with any potential issues and with online resources so you can keep up to date with social and political conditions.

While major disruptions are few and far between, don't leave it to chance and be caught on the back foot. An effective duty of care policy ensures your employees will never be left in the lurch.