He works from the police station, knows the ins and outs of crime in Rotorua, and keeps a note of all the burglaries - but Bruce Quedley isn't a police officer.
Mr Quedley is the Rotorua Neighbourhood Support co-ordinator, a job he has been doing for the past four years.
In his role he liaises with up to 560 groups throughout the community, covering about 37 per cent of the occupied households in the Rotorua district.
On any normal day, Mr Quedley sits in on meetings and helps the police and the community by sending out information about burglaries or other crimes that are relevant to any particular neighbourhood.
He said it was positive that the group was based out of the police station, and police knew if they wanted to get information out to the community they could go to him to get it out to all the groups. It also gave him a better understanding of what was going on, he said.